1374.198.
(a) This section governs medically necessary mental health and substance use disorder services covered under the Full Service Partnership Service Category regulated pursuant to Section 3620 of Title 9 of the California Code of Regulations and provided to an enrollee.(b) (1) A health care service plan contract issued, amended, renewed, or delivered on or after July 1, 2025, that covers medically necessary mental health and substance use disorder services under Section 1374.72 shall comply with this section for services provided to an enrollee referred or agreed to by the plan or a plan provider with approval from the plan, when delivered by a
county behavioral health agency that complies with subdivision (g).
(2) A health care service plan may conduct a postclaim review to determine appropriate payment of a claim. Payment for services subject to this section may be denied only if the health care service plan reasonably determines the enrollee was not enrolled with the plan at the time the services were rendered, the services were never performed, or the services were not provided by a health care provider appropriately licensed or authorized to provide the services pursuant to subdivision (a).
(3) Notwithstanding paragraph (1), a health care service plan may require prior authorization for services as permitted by the department pursuant to subdivision (d).
(4) Referral or authorization by a health care service plan for services provided by a behavioral health agency under this section shall constitute authorization for coverage of any services provided under the Full Service Partnership Service Category identified in the Individual Services and Supports Plan pursuant to Section 3620 of Title 9 of the California Code of Regulations.
(c) (1) A health care service plan shall provide for reimbursement of services provided to an enrollee reimburse a county behavioral health agency for services
pursuant to this section, other than prescription drugs, at the greater of either of the following amounts:
(A) The health plan’s contracted rate with the provider. county behavioral health agency.
(B) The fee-for-service or case reimbursement rate paid in the Medi-Cal specialty behavioral health program for the same or similar services as identified by the State Department of Health Care Services.
(2) A health care service plan shall provide for reimbursement of
reimburse a county behavioral health agency for prescription drugs provided to an enrollee pursuant to this section at the health care service plan’s contracted in-network rate.
(3) A health care service plan shall provide reimbursement reimburse a county behavioral health agency for services provided pursuant to this section in compliance with the requirements for timely payment of claims, as required by this chapter.
(d) No later than April 1, 2025, the department may issue guidance to health care service plans regarding compliance with this section. This guidance shall not be subject to the Administrative Procedure Act (Chapter 3.5 (commencing with Section 11340) of Part 1 of Division 3 of Title 2 of the Government Code). Guidance issued pursuant to this subdivision shall be effective only until the department adopts regulations pursuant to the Administrative Procedure Act.
(e) This section does not exempt a health care service plan from complying with Section 1374.72. 1374.72 or 1374.721.
(f) This section does
not apply to Medi-Cal managed care contracts entered into pursuant to Chapter 7 (commencing with Section 14000), Chapter 8 (commencing with Section 14200), or Chapter 8.75 (commencing with Section 14591) of Part 3 of Division 9 of the Welfare and Institutions Code, between the State Department of Health Care Services and a health care service plan for enrolled Medi-Cal beneficiaries.
(g) (1) Unless the enrollee is referred or authorized by the plan, a county behavioral health agency shall contact the plan before initiating services to determine whether the enrollee needs an urgent or nonurgent appointment and to facilitate a referral to the plan’s network providers, as appropriate and consistent with professionally recognized standards of practice.
(2) After contacting the plan, if the plan is able to offer the enrollee an appointment within 48 hours for an urgent care appointment or within 10 business days for a nonurgent appointment, the plan’s designated behavioral health professional shall facilitate referral to the plan’s network providers.
(3) If the plan is unable to offer the enrollee an appointment within 48 hours for an urgent care appointment or within 10 business days for a nonurgent appointment, except as provided in paragraph (4), the designated behavioral health professional may continue health care service plan shall authorize the services and the county behavioral health agency may initiate and
complete the treatment.
(4) The applicable waiting time for a particular appointment may be extended if the referring or treating licensed behavioral health provider, or the health professional providing triage or screening services, as applicable, acting within the scope of the individual’s practice and consistent with professionally recognized standards of practice, has determined and noted in the relevant record that a longer waiting time will not have a detrimental impact on the health of the enrollee.
(5) The county behavioral health services agency shall not bill the enrollee more than the in-network cost sharing, if any.
(h) If the plan disputes the services provided or the amount,
billed charges, the plan may submit a dispute to the department, but the plan shall comply with requirements for timely payment, including for services or amounts in dispute. The department shall have trained staff available to address any disputes arising from this section.
(i) In-network cost sharing for mental health and substance use disorder services and prescription drugs shall apply to services subject to this section. Cost sharing shall accrue to a plan’s in-network deductible, if any, and in-network out-of-pocket maximum.