Existing law requires the Public Utilities Commission to require every commercial air operator, as defined, to procure, and continue in effect, adequate protection against liability for personal bodily injuries and property damage as a result of an accident, that may be imposed by law upon the operator and upon any person using, operating, or renting an aircraft, as defined, with the permission of the operator.
This bill would require, whenever passengers have boarded an aircraft, as defined, and departure of the aircraft from the airport, as defined, is delayed by more than 3 hours, or more than 3 hours have passed following landing of the aircraft and passengers have not disembarked from the aircraft, that the air carrier, as defined, provide passengers, as needed, with (1) electrical service that is sufficient to provide the passengers with fresh air and light, (2) waste removal service in order to service the holding
tanks for onboard restrooms, and (3) adequate food and drinking water and other refreshment.
This bill would require an air carrier to provide clear and conspicuous notice regarding passenger or consumer complaint contact information.
Existing law, the Unfair Competition Law, prohibits unfair competition, as defined, and provides various remedies, including civil penalties, restitution, and injunctive relief in an action brought pursuant to the Unfair Competition Law.
This bill would authorize the bringing of an action, pursuant to the Unfair Competition Law, for a violation of the requirements of the bill and would provide that in an action brought by the Attorney General, a district attorney, or other governmental representative in the name of the people to enforce these
provisions, the air carrier would have the burden of proof to establish compliance with the bill’s requirements.