Existing law empowers the Public Utilities Commission to regulate telecommunications services and rates of telephone corporations and to require telephone corporations to provide customer services. Under existing federal law, the Federal Communications Commission licenses providers of cellular radiotelephone service.

This bill would require that providers of cellular radiotelephone service extend a minimum 30-day grace period of an unspecified number of days to new customers during which the customer may rescind the agreement, without cost or penalty, if the customer finds that the cellular service quality is unsatisfactory, except that the customer would be required to pay for those services used prior to the cancellation of the agreement. The bill would further require that providers of cellular radiotelephone service provide notice to consumers of these rights. The bill would except commercial accounts, as defined, and contracts where customers are not required to purchase more than one month of service, from these requirements.