Article
5. Utility Works and Service
10596.
The district may acquire, construct, own, operate, control, or use, within or without, or partly within or partly without, the district, works or parts of works for supplying the inhabitants of the district and public agencies therein, or some of them, with electricity or gas, and may do all things necessary or convenient to the full exercise of the powers herein granted. The district may also purchase electricity or gas from any other utility district, public agency, person, or private company, and distribute the purchased community. 10597.
The district may accept, without limitation by any other provisions of this division requiring approval of indebtedness, contributions of money, rights of way, labor, materials, and any other property for the construction, maintenance, and operation of any enterprise in which the district is authorized to engage, and may enter into any contracts and cooperate with and accept cooperation from the state, or any department, instrumentality, or agency thereof, or any public agency of the state in the construction, maintenance, and operation of, and in financing the construction, maintenance, and operation of, any enterprise. 10598.
Whenever there is a surplus of electricity or gas above that which is required by inhabitants or public agencies within a district, the district may sell or otherwise dispose of the surplus outside of the district to persons, firms, and public or private corporations, or public agencies outside the district. 10599.
Whenever any of the facilities, works, or utilities of the district, or part thereof, is not used or employed to its fullest capacity for the benefit or requirements of the district or its inhabitants, the district may enter into an agreement with public agencies or any person, firm, or corporation, upon such terms and conditions as are satisfactory to the board, for renting, leasing, or otherwise using the available portion or parts of the facilities, works, or utilities, and in connection with any such agreement, renting, or leasing the district may undertake or perform any services incidental thereto. 10600.
The district and any public agencies included therein may at any time enter into appropriate contracts for the use by any such public agencies of commodities or service furnished by any of the works acquired, owned, or operated, or authorized to be acquired, constructed, or completed by the district, or of any of the facilities of the district. 10601.
The district may construct works across or along any street or public highway, or over any of the lands which are the property of the state, and it shall have the same rights and privileges appertaining thereto as are granted to municipalities within the state. The district shall restore any street or highway to its former state as near as may be, and in compliance with local ordinances, and shall not use it in a manner to unnecessarily impair its usefulness. A district may also construct its works across any stream or watercourse. 10602.
(a) Notwithstanding Sections 53091 and 65402 of the Government Code, Section 12808 of ths this code, and Section 1469 of the Streets and Highways Code or any other law, the district shall not locate or construct any lines, for the transmission or distribution of electricity, including poles and other accessory structures, unless those facilities are approved pursuant to this section.(b) The district shall hold a public hearing on proposed
facilities that are subject to this section.
(1) Mailed notice of the public hearing shall be provided at least 10 days prior to the hearing, to the owners of all property within 300 feet of the route along which those facilities are proposed to be located.
(2) If mailed notice as required in paragraph (1) above would result in notice to more than 250 persons, as an alternative to such mailed notice, notice may be given by placing a display advertisement of at least one-fourth page in a newspaper of general circulation within the area affected by the proposed facility.
(c) After holding a hearing as provided in subdivision (b), the district shall submit any proposed facilities to the legislative body of each local agency in which the facilities are to be located. The legislative bodies shall conduct a public hearing, receive evidence, and, within 60 days, adopt a resolution approving, approving an
alternative, or disapproving, the proposed facilities.
(d) Any resolution adopted pursuant to subdivision (c) shall contain findings concerning:
(1) The consistency of the proposed facilities with the local agency’s general plan and applicable redevelopment and specific plans.
(2) Whether there are feasible alternatives to the proposal.
(3) Any other factors related to the public health, safety, and welfare as are included within the ordinance
adopted by the local agency pursuant to subdivision (g).
(e) Failure of a legislative body to render a decision within 60 days shall be deemed to constitute an approval of the proposed facilities.
(f) Notwithstanding the provisions of subdivisions (c) to (e), inclusive, the governing board of the district by vote of five-sevenths of its members may render a local agency’s decision inapplicable to proposed facilities if the district, at a publicly noticed hearing, determines by resolution that there is no feasible alternative to the district’s proposal. Prior to adopting the resolution, the district shall read into the record the local agency’s resolution. The board shall,
within 10 days, notify the city or county concerned of this action. If the governing board has taken the action, the local agency may commence an action in the superior court of the county whose action is involved or in which is situated the city whose action is involved, seeking a review of the action of the governing board of the district to determine whether it was supported by substantial evidence. The evidence before the court shall include, but not be limited to, the record of the proceedings before the city, county, and local agency. The city or county shall cause a copy of the complaint to be served on the board. If the court determines that the action was not supported by substantial evidence, it shall declare it to be of no force and effect, and the local agency’s decision shall be applicable to the proposed facilities.
(g) This section shall not apply to:
(1) Any facilities proposed to be located within any local agency that has not adopted an ordinance setting forth criteria to govern its decision pursuant to subdivision (c).
(2) Any electrical distribution lines of less than 100,000 volts.
(h) As used in this section, the term “feasible” means capable of being accomplished in a successful manner within a reasonable period of time, taking into account economic, environmental, social, and technological factors.
(i) As used in this section, “local agency” means a city, a city and county, or a county. Within cities cities, this section shall not apply to counties.
10603.
The rates and charges for electrical or gas service furnished by a district shall be fixed by the board. As far as possible, the provision of electrical and gas service shall be self-supporting but the board is not required to fix a rate that in its opinion is unreasonably high, nor to cover by rates large expenditures and the interest thereon required for future needs and developments. 10604.
The board may provide for the collection of rates or other charges in any lawful manner and may provide for collection by action at law, and all remedies for the collection and enforcement thereof are cumulative and may be pursued alternatively or consecutively as the board determines. In addition to the amount of the rates or other charges, the board may provide for a penalty of not more than 10 percent or interest at the prevailing prime interest rate, but not to exceed one and one-half percent per month, or both, in the event of nonpayment within the time and in the manner prescribed by the board, and may provide for collection of the penalty and interest. 10605.
(a) Except when prohibited by Section 10614, the district may, by resolution or ordinance, require the owner of record of real property within the district to pay the fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, and those fees, tolls, rates, rentals, and other charges that have become delinquent, together with interest and penalties thereon, are a lien on the property when a certificate is filed in the office of the county recorder pursuant to subdivision (b) and the lien has the force, effect, and priority of a judgment lien. No lien may be created under this section on any publicly owned property.(b) A lien pursuant to this section attaches when the district files for recordation in the office of the county recorder a certificate specifying the amount of the delinquent fees, tolls, rates, rentals, or other charges together with interest and penalties thereon; the name of the owner of record of the property to which services were rendered by the district; and the legal description of the property. Within 30 days of receipt of payment of all amounts due, including recordation fees paid by the district, the district shall file for recordation a release of the lien.
(c) The district may, by resolution or ordinance, provide that any delinquent fees, tolls, rates, rentals, or other
charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, may be collected on the tax roll in the same manner as property taxes. Before the district may collect any delinquent fees, tolls, rates, rentals, or other charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant on the tax roll, the district shall prepare a report, provide notice, conduct a public hearing, and file a certificate in the office of the county recorder, as follows:
(1) The general manager shall prepare and file with the district board
of directors a report that describes each affected parcel of real property and the amount of the delinquent fees, tolls, rates, rentals, or other charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant for each affected parcel for the year. The general manager shall give notice of the filing of the report and of the time, date, and place for a public hearing by publishing the notice pursuant to Section 6066 of the Government Code in a newspaper of general circulation, and by mailing the notice to the owner of each affected parcel at least 14 days prior to the date of the hearing.
(2) At the public hearing, the board of
directors shall hear and consider any objections or protests to the report. At the conclusion of the public hearing, the board of directors may adopt or revise the delinquent fees, tolls, rates, rentals, or other charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant. The board of directors shall make its determination on each affected parcel and its determinations shall be final.
(3) On or before August 10 of each year following these determinations, the general manager shall file with the county auditor a copy of the final report adopted by the board of directors. The county auditor shall enter the amount of the
delinquent fees, tolls, rates, rentals, or other charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, against each of the affected parcels of real property as they appear on the current assessment roll. The county tax collector shall include the amount of the delinquent fees, tolls, rates, rentals, or charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, on the tax bills for each affected parcel of real property and collect the delinquent fees, tolls, rates, rentals, or charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant,
in the same manner as property taxes.
(4) The district may recover any delinquent fees, tolls, rates, rentals, or other charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, by recording in the office of the county recorder of the county in which the affected parcel is located, a certificate declaring the amount of the delinquent fees, tolls, rates, rentals, or charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, due, and the name and last known address of the person liable therefor. From
the time of recordation of the certificate, the amount of the delinquent fees, tolls, rates, rentals, or charges, together with interest and penalties thereon, including any delinquent fees, tolls, rates, rentals, or other charges for services rendered to a lessee, tenant, or subtenant, constitutes a lien against the affected real property of the delinquent property owner in that county. This lien shall have the force, effect, and priority of a judgment lien. Within 30 days of receipt of payment of all amounts due, including recordation fees paid by the district, the district shall file for recordation a release of the lien.
(5) The district shall not recover on the tax roll any delinquent fees, tolls, rates, rentals, or other charges for services
for commercial use to a commercial tenant under an account established by the commercial tenant, from any subsequent tenant or the property owner, due to nonpayment of charges by a previous commercial tenant. For this purpose, the term “subsequent commercial tenant” shall not include an entity or adult person that was located at the same address during the period the charges or penalties accrued. This paragraph does not apply to master-metered accounts.
(d) Notwithstanding Sections 6103 and 27383 of the Government Code, in filing any instrument, paper, or notice pursuant to this section, the district shall pay all applicable recording fees prescribed by law.
(e) A district shall reimburse the county for the reasonable expenses incurred by the county pursuant to this section.
(f) The remedies in this section are cumulative and in addition to any other remedy provided by law. The district may pursue remedies alternatively or consecutively.
(g) This section does not apply to delinquent fees or charges for the furnishing of electrical service.
10606.
(a) The district may shall establish a temporary relief program programs for assistance to needy customers of the district who are financially unable to pay in full bills for services furnished by the district within the normal period for payment thereof, and may expend funds, enter into contracts, and cooperate
with and accept cooperation from any state or local public agency or private nonprofit organization in the implementation of that program. Upon completion of the transfer of any assets or ownership interest of a public utility to the district pursuant to subdivision (f) of Section 3310, the temporary relief programs shall begin operation and shall be identical to the California Alternate Rates for Energy or CARE program, the Family Electric Rate Assistance or FERA program, and other existing rate assistance programs of the acquired utility. The district may modify its temporary relief programs after they begin operation to ensure that assistance is provided to needy customers pursuant to this section.(b) As used in this section, “needy” means
either of the following:
(1) A household with an income that does not exceed the greater of either (A) an amount equal to 150 percent of the poverty level of this state, as determined pursuant to paragraph (2) of subdivision (e) of Section 16367.5 of the Government Code, or (B) an amount equal to 60 percent of the state median income.
(2) A household with an income that meets guidelines for existing public assistance programs funded by the federal government.
10607.
The district may, through contract or otherwise, construct, maintain, improve, and operate public recreational facilities appurtenant to any water reservoir owned or operated by the district, and the district may expend funds on such public recreational facilities. 10608.
(a) The district shall expend no funds for advertising when the advertising encourages increased consumption of electricity or gas.(b) Nothing in this section shall prohibit the district from expending funds for advertising that encourages the more efficient operation of the facilities, works, or utilities of the district, or for advertising which encourages the more efficient use of electricity or gas, the conservation of energy or natural resources, or presents accurate information on the economical purchase, maintenance, or use of any appliance or device using electricity or gas.
(c) Nothing in this section prohibits the district from expending funds for advertising for the purposes of economic development that benefits ratepayers, retaining customers, marketing competitive services and commodities, or promoting electrotechnologies that enhance productivity or provide environmental benefits, within or without the district.
10609.
Whenever a business transaction of the district requires a personal appearance by a person and that person is unable to appear at the district’s place of business during the district’s usual business hours, then the district shall provide a reasonable and convenient alternative to the person, such as an appointment outside the district’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or over the internet or another electronic means of communication. 10610.
(a) The district may employ a suitable security force. The employees of the district that are designated by the general manager as security officers shall have the authority and powers conferred by subdivision (a) of Section 830.34 of the Penal Code upon peace officers. The district shall adhere to the standards for recruitment and training of peace officers established by the Commission on Peace Officer Standards and Training pursuant to Title 4 (commencing with Section 13500) of Part 4 of the Penal Code.(b) Every security officer employed by the district shall conform to the standards for peace officers
of the Commission on Peace Officer Standards and Training. Any officer who fails to conform to these standards shall not continue to have the powers of a security officer.
10611.
(a) Whenever residential electrical or gas service is furnished through a submeter system by a master-meter customer for sale to users who are tenants of a mobilehome park, apartment building, or similar residential complex, the master-meter customer is responsible for maintenance and repair of its submeter facilities beyond the master meter, and nothing in this section requires the district to make repairs to or perform maintenance on the submeter system.(b) Every master-meter customer shall provide an itemized billing of charges for electricity and gas to each individual user generally in accordance with
the form and content of bills of the district to its residential customers, including, but not limited to, the opening and closing readings for the meter, and the identification of all rates and quantities under the applicable rate structure. The master-meter customer shall charge each user of the service at a rate that does not exceed the rate that would be applicable if the user were receiving residential electrical or gas service directly from the district. The master-meter customer shall also post, in a conspicuous place, the applicable prevailing residential rate schedule, as published by the district.
(c) The district shall notify each master-meter customer of its responsibilities to its users pursuant to this section.
10612.
(a) This section applies if there is a landlord-tenant relationship between the residential occupants and the owner, manager, or operator of the dwelling.(b) If the district furnishes individually metered residential electrical or gas service to residential occupants in a detached single-family dwelling, multiunit residential structure, mobilehome park, or permanent residential structure in a labor camp, as defined in Section 17008 of the Health and Safety Code, and the owner, manager, or operator of the dwelling, structure, or park is the customer of record of the service, the district shall make every good
faith effort to inform the residential occupants, by means of written notice, when the account is in arrears, that service will be terminated in 10 days. The written notice shall further inform the residential occupants that they have the right to become customers of the district without being required to pay the amount due on the delinquent account. The notice shall be in English and in the languages listed in Section 1632 of the Civil Code.
(c) The district is not required to make service available to the residential occupants unless each residential occupant agrees to the terms and conditions of service, and meets the requirements of the district’s rules. However, if one or more of the residential occupants are willing and able to assume responsibility for the subsequent charges to the
account to the satisfaction of the district, or if there is a physical means, legally available to the district, of selectively terminating service to those residential occupants who have not met the requirements of the district’s rules, the district shall make service available to the residential occupants who have met those requirements.
(d) If prior service for a period of time is a condition for establishing credit with the district, residence and proof of prompt payment of rent or other credit obligation acceptable to the district for that period of time is a satisfactory equivalent.
(e) Any residential occupant who becomes a customer of the district pursuant to
this section whose periodic payments, such as rental payments, include charges for residential electrical or gas service, where these charges are not separately stated, may deduct from the periodic payment each payment period all reasonable
charges paid to the district for those services during the preceding payment period.
10613.
(a) If the district furnishes electricity or gas to residential occupants through a master meter in a multiunit residential structure, mobilehome park, or permanent residential structures in a labor camp, as defined in Section 17008 of the Health and Safety Code, and the owner, manager, or operator of the structure or park is listed by the district as the customer of record of the service, the district shall make every good faith effort to inform the residential occupants, by means of a written notice posted on the door of each residential unit at least 15 days prior to termination, when the account is in arrears, that service will be terminated on a date specified in the notice. If it is not reasonable or practicable to post
the notice on the door of each residential unit, the district shall post two copies of the notice in each accessible common area and at each point of access to the structure or structures. The notice shall further inform the residential occupants that they have the right to become customers, to whom the service will then be billed, of the district without being required to pay the amount due on the delinquent account. The notice also shall specify, in plain language, what the residential occupants are required to do in order to prevent the termination or reestablish service, the estimated monthly cost of service, the title, address, and telephone number of a representative of the district who can assist the residential occupants in continuing service, and the address and telephone number of a Legal Services Corporation or qualified
legal services project, as defined in Section 6213 of the Business and Professions Code, that has been recommended by the local county bar association. The notice shall be in English and in the languages listed in Section 1632 of the Civil Code.(b) The district is not required to make service available to the residential occupants unless each residential occupant or a representative of the residential occupants agrees to the terms and conditions of service, and meets the requirement of law and the district’s rules. However, if one or more of the residential occupants or the representative of the residential occupants are willing and able to assume responsibility for subsequent charges to the account to the satisfaction of the district, or if there is a physical
means, legally available to the district, of selectively terminating service to those residential occupants who have not met the requirements of the district’s rules or for whom the representative of the residential occupants is not responsible, the district shall make service available to the residential occupants who have met those requirements or on whose behalf those requirements have been met.
(c) If prior service for a period of time, or other demonstration of credit worthiness is a condition for establishing credit with the district, residence and proof of prompt payment of rent or other credit obligation during that period of time acceptable to the district is a satisfactory equivalent.
(d) Any residential occupant who becomes a customer of the district pursuant to this section whose periodic payments, such as rental payments, include charges for electricity or gas, where these charges are not separately stated, may deduct from the periodic payment each payment period all reasonable charges paid to the district for those services during the preceding payment period.
(e) If a district furnishes residential service subject to subdivision (a), the district may not terminate that service in any of the following situations:
(1) During the pendency of an investigation by the district of a customer
dispute or complaint.
(2) If the customer has been granted an extension of the period for payment of a bill.
(3) For an indebtedness owed by the customer to any other public agency or when the obligation represented by the delinquent account or other indebtedness was incurred with any public agency other than the district.
(4) If a delinquent account relates to another property owned, managed, or operated by the customer.
(5) If a public health or building officer certifies that termination would result in a significant threat to the health or safety of the residential occupants or the public.
(f) In addition to any other remedy provided by law, if the owner, operator, or manager, by any act or omission, directs, permits, or fails to prevent a termination of electrical or gas service while any residential unit is occupied, the residential occupant or the representative of the residential occupants may commence an action for the recovery of all of the following:
(1) Reasonable costs and expenses incurred by the residential occupant or the representative of the residential
occupants related to restoration of service.
(2) Actual damages related to the termination of service.
(3) Reasonable attorney’s fees of the residential occupants, the representative of the residential occupants, or each of them, incurred in the enforcement of this section, including, but not limited to, enforcement of a lien.
(g) (1) In addition to any other remedy provided by law, if the owner, manager, or operator, by any act or omission, directs, permits, or fails to prevent a termination of electrical or gas service while
any residential unit receiving that service is occupied, the district may commence an action for the recovery of all of the following:
(A) Delinquent charges accruing prior to the expiration of the notice prescribed by subdivision (a).
(B) Reasonable costs incurred by the district related to the restoration of service.
(C) Reasonable attorney’s fees of the district incurred in the enforcement of this section or in the collection of delinquent charges, including, but not limited to, enforcement of a lien.
(2) If the court finds that the owner, manager, or operator has paid the amount in arrears prior to termination, the court shall allow no recovery of any charges, costs, damages, expenses, or fees under this subdivision from the owner, manager, or operator.
(3) An abstract of any money judgment entered pursuant to subdivision (f) or this subdivision shall be recorded pursuant to Section 697.310 of the Code of Civil Procedure.
(h) No termination of service subject to this section may be effected without compliance with this section, and any service wrongfully terminated shall be restored without charge to the residential
occupants or customer for the restoration of electrical or gas service. In the event of a wrongful termination by the district, the district shall, in addition, be liable to the residential occupants or customer for actual damages resulting from the termination and for the costs of enforcement of this section, including, but not limited to, reasonable attorney’s fees, if the residential occupants or the representative of the residential occupants make a good faith effort to have the service continued without interruption.
(i) The district shall adopt rules and regulations necessary to implement this section and shall liberally construe this section to accomplish its purpose of ensuring that service to the residential occupants is not terminated due to nonpayment by the customer unless
the district has made every reasonable effort to continue service to the residential occupants. The rules and regulations shall include, but are not limited to, guidelines for assistance to actual users in the enforcement of this section and requirements for the notice prescribed by subdivision (a), including, but not limited to, clear wording, large and boldface type, and comprehensive instructions to ensure full notice to the actual user.
(j) Nothing in this section broadens or restricts any authority of a local agency that existed prior to January 1, 1989, to adopt an ordinance protecting a residential occupant from the involuntary termination of residential public utility service.
(k) This section preempts any statute or ordinance permitting punitive damages against any owner, manager, or operator on account of an involuntary termination of residential public utility service or permitting the recovery of costs associated with the formation, maintenance, and termination of a tenant’s association.
(l) For purposes of this section, “representative of the residential occupants” does not include a tenants’ association.
10614.
(a) A decision by the district to require a new residential applicant to deposit a sum of money with the district prior to establishing an account and furnishing service shall be based solely upon the creditworthiness of the applicant as determined by the district.(b) The district, in furnishing electrical or gas services for residential use to a tenant under an account established by the tenant, shall not seek to recover any charges or penalties for the furnishing of services to, or for the tenant’s residential use from, any subsequent tenant or the property owner due to nonpayment of charges by a
previous tenant. For this purpose, the term “subsequent tenant” shall not include any adult person who lived at the residence during the period that the charges or penalties accrued. The district may collect a deposit from the tenant service applicant prior to establishing an account for the tenant. The district may not require that service to subsequent tenants be furnished on the account of the landlord or property owner unless the property owner voluntarily agrees to that requirement, nor may the district refuse to furnish services to a tenant in the tenant’s name based on the nonpayment of charges by a previous tenant.
(c) The district shall not demand or receive security in an amount that exceeds twice the estimated average periodic bill or three times the estimated average
monthly bill.
(d) In the event of tenant nonpayment of all or a portion of the bill, the deposit shall be applied to the final bill issued when service is terminated.
(e) This section shall not apply to master-metered apartment buildings.
10615.
(a) The district shall not terminate residential service for nonpayment of a delinquent account unless the district first gives notice of the delinquency and impending termination, as provided in Section 10616 and when required pursuant to Sections 10612 and 10613.(b) The district shall not terminate residential service for nonpayment in any of the following situations:
(1) During the pendency of an investigation by the district of a customer dispute or complaint.
(2) When a customer has been granted an extension of the period for payment of a bill.
(3) On the certification of a licensed physician and surgeon that to do so will be life threatening to the customer and the customer is financially unable to pay for service within the normal payment period and is willing to enter into an amortization agreement with the district pursuant to subdivision (e) with respect to all charges that the customer is unable to pay prior to delinquency.
(c) Any residential customer who has initiated a complaint or requested an investigation within five days of receiving the disputed
bill, or who has, within 13 days of mailing of the notice required by subdivision (a), made a request for extension of the payment period of a bill asserted to be beyond the means of the customer to pay in full during the normal period for payment, shall be given an opportunity for review of the complaint, investigation, or request by a review manager of the district. The review shall include consideration of whether the customer shall be permitted to amortize the unpaid balance of the account over a reasonable period of time, not to exceed 12 months. No termination of service shall be effected for any customer complying with an amortization agreement, if the customer also keeps the account current as charges accrue in each subsequent billing period.
(d) Any customer whose complaint or
request for an investigation pursuant to subdivision (c) has resulted in an adverse determination by the district may appeal the determination to the board. Any subsequent appeal of the dispute or complaint to the board is not subject to this section.
(e) Any customer meeting the requirements of paragraph (3) of subdivision (b) shall, upon request, be permitted to amortize, over a period not to exceed 12 months, the unpaid balance of any bill asserted to be beyond the means of the customer to pay within the normal period for payment.
10616.
(a) The district shall not terminate residential service on account of nonpayment of a delinquent account unless the district first gives notice of the delinquency and impending termination, at least 10 days prior to the proposed termination, by means of a notice mailed, postage prepaid, to the customer to whom the service is billed not earlier than 19 days from the date of mailing the district’s bill for services, and the 10-day period shall not commence until five days after the mailing of the notice.(b) The district shall make a reasonable attempt to contact an adult person residing at the premises of the
customer by telephone or personal contact, at least 24 hours prior to any termination of service, except that, whenever telephone or personal contact cannot be accomplished, the district shall give, by mail, in person, or by posting in a conspicuous location at the premises, a notice of termination of service at least 48 hours prior to termination.
(c) The district shall make available to its residential customers who are 65 years of age or older, or who are dependent adults as defined in Section 15610.23 of the Welfare and Institutions Code, a third-party notification service, whereby the district will attempt to notify a person designated by the customer to receive notification when the customer’s account is past due and subject to termination. The notification shall include
information on what is required to prevent termination of service. The residential customer shall make a request for third-party notification on a form provided by the district, and shall include the written consent of the designated third party. The third-party notification does not obligate the third party to pay the overdue charges, nor shall it prevent or delay termination of service.
(d) (1) Every notice of termination of service pursuant to subdivision (a) shall include all of the following information:
(A) The name and address of the customer whose account is delinquent.
(B) The amount of the delinquency.
(C) The date by which payment or arrangement for payment is required in order to avoid termination.
(D) The procedure by which the customer may initiate a complaint or request an investigation concerning service or charges, except that, if the bill for service contains a description of that procedure, the notice pursuant to subdivision (a) is not required to contain that information.
(E) The procedure by which the customer may request amortization
of the unpaid charges.
(F) The procedure for the customer to obtain information on the availability of financial assistance, including private, local, state, or federal sources, if applicable.
(G) The telephone number of a representative of the district who can provide additional information or institute an arrangement for payment.
(2) Every notice of termination of service pursuant to subdivision (b) shall include the items of information in subparagraphs (A), (B), (C), (F), and (G) of paragraph (1).
(3) All written notices shall be in a clear and legible format.
(e) If a residential customer fails to comply with an amortization agreement, the district shall not terminate service without giving notice to the customer at least 48 hours before termination of the conditions the customer is required to meet to avoid termination, but the notice does not entitle the customer to further investigation by the district.
(f) A termination of service shall not be effected without compliance with this section. Any service wrongfully terminated shall be restored without charge for the restoration of service, and a
notation thereof shall be mailed to the customer at the customer’s billing address.
10617.
The district shall not, by reason of delinquency in payment for services, cause cessation of electrical or gas service on any Saturday, Sunday, legal holiday, or at any time during which the business offices of the district are not open to the public. 10618.
The district may engage in activities to reduce wasteful, uneconomical, or unnecessary uses of electricity or gas, including, but not limited to, public information programs, the sale of insulation, the sale, rental, and lease of materials or equipment for the purpose of conserving energy or reducing the need for the installation of electrical generating facilities, and the adoption of voluntary and mandatory load management programs, and may also engage in activities to accelerate and participate in the development of alternative sources of energy including, but not limited to, the supply of equipment for use in connection therewith, and may do all things necessary or convenient to the full exercise of the powers herein granted. The interest
rates charged on extended payment contracts for those materials or equipment shall
not exceed that necessary to cover the district’s full cost of money plus its administrative costs and anticipated losses due to nonpayment on those contracts. 10619.
The district shall comply with Section 8029.5. 10620.
The district may engage in programs to encourage economic development that benefits its ratepayers. 10621.
(a) (1)The (1) The Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 (Division 3 (commencing with Section 56000) of Title 5 of the Government Code) shall not be applicable to the district’s acquisition of electrical and gas utility services from the California Consumer Energy and Conservation Financing Authority.(2) The Cortese-Knox-Hertzberg Local Government Reorganization
Act of 2000 shall govern acquisition by the district of additional service territories that were not formerly serviced by a public utility prior to its acquisition by eminent domain by the California Consumer Energy and Conservation Financing Authority pursuant to subdivision (e) of Section 3310.
(3) The Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 shall govern the acquisition of district assets by a local publicly owned energy utility or community choice aggregator pursuant to subdivision (b) of Section 10595.
(b) (1) The California Environmental Quality Act (Division 13 (commencing with Section 21000) of the Public Resources Code), shall not be applicable to the district’s
acquisition of electrical and gas utility services from the California Consumer Energy and Conservation Financing Authority.
(2) The California Environmental Quality Act is applicable to a project undertaken by the district following its acquisition of electrical and gas utility services from the California Consumer Energy and Conservation Financing Authority.
10622.
(a) The district shall authorize customers within its service territory to enter into direct transactions for electric service if the customer would be eligible to enter into a direct transaction if the territory were being served by an electrical corporation. The district may adopt rules consistent with those rules adopted by the commission pursuant to Article 6 (commencing with Section 360) of Chapter 2.3 of Part 1 of Division 1 for customers to enter into direct transactions. The commission retains its consumer protection and other authority over electric service providers providing electric service to direct access customers within the service territory of the district.(b) Noncore customers within the service territory of the district
may contract to have natural gas purchased and supplied by another entity than the district consistent with those rules established by the commission pursuant to Chapter 2.2 (commencing with Section 328) of Part 1 of Division 1.
10623.
The authority of a community choice aggregator to provide electric service within the service territory of the district shall remain as if the district were an electrical corporation.