338.
(a) Beginning on July 1, 2024, the director shall make all of the following publicly available on the department’s internet website: (1) The current average timeframe for each of the following, measured from the date an applicant submits their initial application for benefits:
(A) Issuing a first payment when the department does not request additional or clarifying information.
(B) Requesting an interview with an applicant to clarify information or obtain additional information.
(C) Disqualifying a claimant.
(2) The current average timeframe for completing interviews to clarify information or obtain additional information, measured from the date that the applicant is informed the department requires additional or clarifying information.
(3) The current average timeframe for making a final determination of eligibility for benefits after receipt of clarifying or additional information requested from a claimant.
(b) The director shall update the information required by subdivision (a) every two weeks and shall display on the department’s internet website graphical representations of the most recent six months of data for each of the metrics required by subdivision (a) to be made publicly available.
(c) The director shall include both of the following on the Notice of Unemployment Insurance Claim Filed provided to a claimant:
(1) The web address where the claimant can find the information required by subdivision (a).
(2) A description of the types of information required by subdivision (a) located at that web address.