15706.
(a) The Franchise Tax Board shall, by no later than July 1, 2025, enter into master agreements with debit card vendors to render services related to statewide financial relief payments.(b) Each master agreement entered into pursuant to subdivision (a) shall include, but is not limited to, the following terms:
(1) Definitions for key performance indicators for required services, including customer service and fraud prevention, and how these indicators will be measured.
(2) Payment provisions that allow the state to do all of the following:
(A) Assess the reasonableness of the costs to be incurred.
(B) Mitigate the risk of making advance payments.
(C) Provide a means to recover or withhold funding in the event of vendor nonperformance, short of terminating the agreement.
(3) Options for fee-free services, including fee-free debit cards for statewide financial relief payment recipients.