Today's Law As Amended


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AB-1160 Protecting Students from Creditor Colleges Act.(2023-2024)



As Amends the Law Today


SECTION 1.
 The Legislature finds and declares all of the following:
(a) Over the last decade, state and national attention has focused on the harmful impacts of the $1.7 trillion dollar student loan debt crisis. Across California, more than 3,900,000 borrowers owe nearly $148 million in student loan debt. Although state and federal governments have taken action to support student loan borrowers, another type of student debt has gone mostly unaddressed: institutional debt, which are debts owed by current or former students directly to an institution of higher education rather than the government or private lenders, and can range from library fines and parking tickets to certain unpaid fees and tuition carried over from a prior semester.
(b) In addition to hidden or unexpected fines and fees, research suggests that institutional debt often arises when students relying on federal Title IV aid programs, such as Pell Grants, withdraw from an academic program before they are able to complete the program. When a student withdraws early before completing an academic term, a school must repay a portion of that student’s Title IV funds to the federal government using a formula proportional to the amount of class time the student completed, a federal policy known as “Return to Title IV.”
(c) As a result of this federal policy, most institutions across all two-year, four-year public, private nonprofit, and private for-profit schools have created policies that then charge students for the amount of the Title IV aid returned to the federal government as part of their refund policies, which creates a balance on the student’s account. Suddenly students that may have intended to pay off their education over time with loans or grants find themselves owing debts immediately due to their school in the form of an institutional debt.
(d) Available research indicates that institutional debt rates in the state have increased. Over the course of the COVID-19 pandemic, as the economic and public health emergency forced record numbers of students to withdraw from their courses, the growing segment of institutional debts has ballooned, resulting in more than 750,000 low-income students owing more than $350 million in debt to California public colleges.
(e) In 2019, California became the first state in the nation to pass limited protections for students who owe institutional debts, prohibiting schools from holding college transcripts hostage as a tactic to collect on institutional debts from former students.
(f) Despite these reforms, current or former students with outstanding institutional debts still face disastrous consequences. Institutions of higher education have been found to place holds on a student’s account barring them from reenrolling in coursework and placing harmful barriers to degree completion, withholding degrees and certificates, harming a student’s employment prospects, and even placing students in private collections or subjecting them to benefits and tax return offsets through the Interagency Intercept Collection Program operated by the Franchise Tax Board.
(g) Unlike federal student loans and other privately held debts, students with institutional debt lack many basic consumer protections. Furthermore, California policymakers and taxpayers lack transparent data on the prevalence and long-term harms of institutional debt.
(h) While this act aims to mitigate the most harmful educational and economic barriers imposed by institutional debt collection practices, it does not allow students to remain enrolled for an academic term for which they have not paid required tuition and fees. Schools may still require students to pay tuition and fees pursuant to “drop for nonpayment” policies that ensure payment to cover courses for the enrolled term, and may still collect on institutional debts from past terms in a manner that is student centered, prioritizes student success, and prevents further economic hardship.

SEC. 2.

 Section 1788.91 of the Civil Code is amended to read:

1788.91.
 The Legislature finds and declares all of the following:
(a) Schools and colleges have threatened to withhold transcripts and diplomas  from students as a debt collection tactic. The practice can cause severe hardship by preventing students from pursuing educational and career opportunities, and it is therefore unfair and contrary to public policy. Moreover, the practice is counterproductive as it may further delay the payment of the debt by creating obstacles to student employment.
(b) It is the purpose of this title to prohibit schools from interfering with student educational and career opportunity by the withholding of transcripts. transcripts or diplomas. 

SEC. 3.

 Section 1788.92 of the Civil Code is amended to read:

1788.92.
 For purposes of this title, the following terms shall have the following meanings:
(a) “School” means any public or private postsecondary school, or any public or private entity, responsible for providing transcripts or diplomas  to current or former students of a school.
(b) “Debt” means any money, obligation, claim, or sum, due or owing, or alleged to be due or owing, from a student, but does not include the fee, if any, charged to all students for the actual costs of providing the transcripts. transcripts or issuing the diploma. 
(c) “Diploma” means a certificate or similar paper or electronic document evidencing that a school has conferred a degree, certificate, or similar qualification on a student.

SEC. 4.

 Section 1788.93 of the Civil Code is amended to read:

1788.93.
 Notwithstanding any provision of  other  law, a school shall not do any of the following:
(a) Refuse to provide a transcript or diploma  for a current or former student on the grounds that the student owes a debt.
(b) Condition the provision of a transcript or diploma  on the payment of a debt, other than a fee charged to provide the transcript. transcript or diploma. 
(c) Charge a higher fee for obtaining a transcript, transcript  or diploma or  provide less favorable treatment of a transcript or diploma  request because a student owes a debt.
(d) Use transcript or diploma  issuance as a tool for debt collection.

SEC. 5.

 Section 66022 of the Education Code is amended to read:

66022.
 (a) (1) The governing board of every community college district, the Trustees of the California State University, the Regents of the University of California, and the Board of Directors of the College of the Law, San Francisco shall adopt regulations providing for the withholding of institutional services from students or former students who have been notified in writing at the student’s or former student’s last known address that they are in default on a loan or loans under the Federal Family Education Loan Program.
(2) For purposes of this section, “default” means the failure of a borrower to make an installment payment when due, or to meet other terms of the promissory note under circumstances in which the guarantee agency finds it reasonable to conclude that the borrower no longer intends to honor the obligation to repay, provided that this failure persists for 180 days for a loan repayable in monthly installments, or 240 days for a loan repayable in less frequent installments.
(b) (1) The regulations adopted pursuant to subdivision (a) shall provide that the services withheld may be provided during a period when the facts are in dispute or when the student or former student demonstrates to either the governing board of the community college district, the Trustees of the California State University, the Regents of the University of California, or the Board of Directors of the College of the Law, San Francisco, as appropriate, or to the Student Aid Commission, or both the commission and the appropriate entity or its designee, that reasonable progress has been made to repay the loan or that a reasonable justification exists for the delay as determined by the institution. The regulations shall specify the services to be withheld from the student and may include, but are not limited to, either or both of the following: the provision of grades. 
(A) The provision of grades.
(B) The provision of diplomas.
(2) The adopted regulations shall not include the withholding of registration privileges or transcripts. privileges, except as provided in Section 66036, transcripts, conferring a degree or diploma on a student that has satisfied all academic requirements, or the issuance of documentation of a degree or certificate. 
(c) This section shall not impose any requirement upon the University of California or the College of the Law, San Francisco unless the Regents of the University of California or the Board of Directors of the College of the Law, San Francisco, respectively, by resolution, make this section applicable.
(d) Guarantors, or those who act as their agents or act under their control, who provide information to postsecondary educational institutions pursuant to this section, shall defend, indemnify, and hold harmless the governing board of every community college district, the Trustees of the California State University, the Regents of the University of California, and the Board of Directors of the College of the Law, San Francisco from action resulting from compliance with this section when the action arises as a result of incorrect, misleading, or untimely information provided to the postsecondary educational institution by the guarantors, their agents, or those acting under the control of the guarantors.

SEC. 6.

 Article 4.3 (commencing with Section 66035) is added to Chapter 2 of Part 40 of Division 5 of Title 3 of the Education Code, to read:

Article  4.3. Protecting Students from Creditor Colleges Act
66035.
 For purposes of this article, the following definitions apply:
(a) “Degree” means a credential conferred by an institution on a student in recognition of the student’s satisfaction of all academic requirements associated with a course of study. “Degree” shall include certificates, associate degrees, baccalaureate degrees, and graduate degrees.
(b) “Institution of higher education” or “institution” means any public or private postsecondary educational institution operating in the state, including its branch campuses and satellite locations or distance education, that receives or benefits from state financial assistance, or enrolls students who receive state student financial aid, and each institution of “public higher education” as defined in subdivision (a) of Section 66010, any “independent institutions of higher education” as defined in subdivision (b) of Section 66010, and any private postsecondary educational institutions as defined in Section 94858 that receives or benefits from state financial assistance, or enrolls students who receive state student financial aid.
(c) “Institutional debt” means any money, obligation, claim, or sum, due or owing, or alleged to be due or owing, whether or not reduced to court judgment, from a student, and that was incurred in their capacity as a student, to an institution of higher education. “Institutional debt” does not include any tuition, fees, room and board, or other costs of attendance for an academic term in which the student is actively enrolled or for an academic term in which the student seeks to enroll, however at the end of that academic term, any outstanding amounts become institutional debt.
66036.
 (a) Notwithstanding any other law, an institution of higher education shall not charge a higher tuition or fee, fail to confer a degree on a student that has satisfied all academic requirements for their course of study, or otherwise prevent a current or former student from reenrolling, registering, or graduating at the institution of higher education on the grounds that the student owes an institutional debt.
(b) Notwithstanding any other law, an institution of higher education may prevent a current or former student who owes an institutional debt from enrolling or registering for courses on the basis that the student owes an institutional debt if the institution of higher education complies with all of the following conditions:
(1) The institution of higher education grants a one-time exemption from an enrollment or registration hold on a current or former student on the grounds that the student owes a past-due institutional debt. The one-time exemption shall only apply in the first instance a student seeks to enroll or register for an academic term following nonpayment of the student’s institutional debt that would otherwise trigger an enrollment or registration hold. An institution of higher education shall not prevent a current or former student who has been granted a one-time exemption pursuant to this paragraph from enrolling or registering for an academic term on the basis that the student owes an institutional debt, provided that the student does not incur additional institutional debt.
(2) The institution of higher education notifies any student that accrues a past-due institutional debt in writing of the one-time exemption and that the accumulation of additional institutional debt or failure to pay or enter into written agreement with the institution regarding the institutional debt by the end of the academic term for which the exemption is used may result in an enrollment or registration hold.
(3) The enrollment or registration hold is not placed on the basis of an institutional debt for which a student has entered into, and is in good standing on, a payment plan.
(4) This subdivision shall only apply to an educational program that is intended to run for more than two academic terms. For purposes of this paragraph, “educational program” has the same as that term is defined in Section 55000 of Title 5 of the California Code of Regulations.
(c) An institution of higher education shall provide the written policy established pursuant to Section 66037 to current or former students that owe an institutional debt.
(d) This article does not prohibit an institution of higher education from withholding a degree, placing an enrollment or registration hold, or otherwise preventing a student from taking classes for violating any academic code of conduct or school honor code, failing to maintain satisfactory academic progress, or on other similar and permissible bases.
(e) This article does not prohibit an institution of higher education from administering a “drop for nonpayment” policy or similar policies that disenroll a student from an academic term due to the student’s failure to pay tuition, fees, room and board, or other nontuition costs associated with the cost of attendance, for that same term, provided that any institutional debt that accrues as result of that nonpayment shall be subject to this article.
66037.
 (a) Notwithstanding any other law, an institution of higher education shall establish a written policy defining standards and practices for the collection of institutional debt. That policy shall be consistent with consumer protections established in Title 1.6C (commencing with Section 1788) of Part 4 of Division 3 of the Civil Code, and shall be made publicly accessible on its internet website.
(b) Notwithstanding any other law, an institution of higher education shall not do any of the following when collecting on an institutional debt:
(1) Engage a third-party debt collector that is not licensed pursuant to Division 25 (commencing with Section 100000) of the Financial Code.
(2) Engage a third-party debt collector before 180 days have passed from the first communication from the institution of higher education requesting payment, and the institution of higher education has made all reasonable efforts, in accordance with the written policy established pursuant to subdivision (a), to communicate with the current or former student.
(3) Engage a third-party debt collector to collect on an institutional debt without a written agreement with the debt collector that requires the debt collector to comply with the written policy established pursuant to subdivision (a).
(c) An institution of higher education shall make reasonable efforts, in accordance with the written policy established pursuant to subdivision (a), to contact a current or former student to notify them of an institutional debt.
(d) Before assigning an institutional debt to a third-party debt collector, an institution of higher education shall send a notice to the current or former student that includes all of the following information:
(1) A written itemization of charges that constitute the institutional debt that is being assigned to collections.
(2) An overview of emergency grant aid and other university resources to support students experiencing financial emergencies, if available.
(3) The date or dates the student or former student was originally sent a notice about the institutional debt.
(4) The name of the third-party debt collector to which the institutional debt is being assigned.
(5) The consequences of a defaulted institutional debt, including the potential of reporting adverse information on a credit report and the risk of civil action.
(6) How to submit a complaint with the Department of Financial Protection and Innovation and how to request assistance if they are subjected to abusive debt collection practices.
(e) An institution of higher education or third-party debt collector shall not report adverse information to a consumer credit reporting agency or commence civil action against a current or former student for nonpayment of an institutional debt before 180 days after the first communication from the institution to the current or former student requesting payment.
66038.
 (a) In order to increase transparency on the growth and prevalence of institutional debt across public institutions of higher education, the Board of Governors of the California Community Colleges and the Trustees of the California State University shall, and the office of the President of the University of California is requested to, require each public institution to report, beginning on or before July 1, 2026, using the uniform format developed pursuant to subdivision (b), and on a biennial basis not later than three months after the end of each public institution’s fiscal year, all of the following information, as of the final day of the institution’s previous fiscal year:
(1) The total number and dollar amount of institutional debts at each institution, including a breakdown of the institutional debts considered current and past due.
(2) The total number of payment plans at each institution.
(3) A breakdown of the total number and total dollar amount of institutional debts by both of the following categories:
(A) Dollar amount in increments of five hundred dollars ($500).
(B) The age of the institutional debt in increments of one year.
(4) The total number and dollar amount of institutional debts owed, in whole or in part, as the result of a current or former student’s federal financial aid being returned to the federal government.
(5) A description of any policies related to administrative actions or account holds imposed on current or former students with an outstanding account due to an institutional debt.
(6) The number of students and accounts subject to an administrative hold at each institution.
(7) The total number and dollar amount of institutional debts collected directly by the institution during the prior two fiscal years, without the use of a third-party debt collector or the Franchise Tax Board.
(8) The total number and dollar amount of institutional debts sold or assigned to third-party debt collectors during the prior two fiscal years.
(9) The total number and dollar amount collected on institutional debts through third-party debt collectors during the prior two fiscal years.
(10) The number of institutional debts subject to collection through the Franchise Tax Board and the total dollar amount collected through the Franchise Tax Board during the prior two fiscal years.
(11) The total number and dollar amount of institutional debts that are the result of a loan made by the institution.
(b) In coordination with the Commissioner of Financial Protection and Innovation, the Board of Governors of the California Community Colleges and the Trustees of the California State University shall, and the office of the President of the University of California is requested to, no later than July 1, 2025, develop a uniform format for data collection and ensure data reporting is done in a timely manner.
(c) The Board of Governors of the California Community Colleges and the Trustees of the California State University shall, and the office of the President of the University of California is requested to, report in a publicly accessible manner on their internet websites the data compiled pursuant to this section across each campus on an annual basis.

SEC. 7.

 Section 12419.5 of the Government Code is amended to read:

12419.5.
 (a)  (1)  The Controller may, in the Controller’s discretion, offset any amount due a state agency from a person or entity, against any amount owing that person or entity by any state agency. The Controller may deduct from the claim, and draw the Controller’s warrants for the amounts offset in favor of the respective state agencies to which due, and, for any balance, in favor of the claimant. Whenever insufficient to offset all amounts due state agencies, the amount available shall be applied in the manner as the Controller, in the Controller’s discretion, shall determine. If, in the discretion of the Controller, the person or entity refuses or neglects to file a claim within a reasonable time, the head of the state agency owing the amount shall file the claim on behalf of that person or entity. If approved by the Controller, the claim shall have the same force and effect as though filed by that person or entity. The amount due any person or entity from the state or any agency thereof is the net amount otherwise owing that person or entity after any offset as provided in this section.
(2)  For purposes of this section, an amount owing to a person or entity by any state agency shall include any tax refund.
(3)  This section subdivision  shall not apply to payment of online game prizes of ninety-nine dollars ($99) or lower by California State Lottery Retailers pursuant to subdivision (a) of Section 8880.32. 8880.321. 
(b) (1) Notwithstanding any other law, for taxable years beginning on or after January 1, 2025, the Controller shall not offset any amount due to a postsecondary institution from a current or former student, that was incurred in their capacity as a student, against any amount owing to that current or former student by a state agency, until 730 days after the amount was incurred.
(2) For purpose of this subdivision, “postsecondary institution” means any public or private postsecondary educational institution operating in the state, including its branch campuses and satellite locations, or distance education, and includes each community college district, the California State University, and, upon agreement by the Regents of the University of California, the University of California.
SEC. 8.
 The provisions of this act are severable. If any provision of this act or its application is held invalid, that invalidity shall not affect other provisions or applications that can be given effect without the invalid provision or application.
SEC. 9.
 If the Commission on State Mandates determines that this act contains costs mandated by the state, reimbursement to local agencies and school districts for those costs shall be made pursuant to Part 7 (commencing with Section 17500) of Division 4 of Title 2 of the Government Code.