127605.
(a) By July 1, 2014, the department shall contract with one or more independent medical review organizations in the state to conduct reviews for the purposes of this section. The independent medical review organizations shall satisfy the requirements set forth in Section 1374.32 for organizations with which the Department of Managed Health Care may contract. The department director may contract with the Department of Managed Health Care to administer the independent medical review process.(b) Any patient or payer who receives a bill from a diagnosis and billing outlier hospital or a hospital in a diagnosis and billing outlier health system for services and care provided at that hospital may, on or after January 15, 2014, and within one year of receiving the bill, apply to the department for an independent medical review of the hospital’s bill and any other bills for service and care for the same patient submitted by the hospital or any other hospital in the same diagnosis and billing outlier health system. Within 45 days of receiving an application, or by August 15, 2014, whichever is later, the department shall assign an independent medical review organization. The patient or payer shall pay no application or processing fees of any kind.
(c) A patient or payer who notifies a hospital that the patient or payer has applied to the department for an independent medical review of the hospital’s bills shall have no obligation to make any payments for any charges on any of the hospital’s bills covered by the application until no earlier than 30 days after the patient or payer receives the decision of the department director pursuant to subdivision (f).
(d) An independent medical review organization assigned by the department to review an application made pursuant to subdivision (b) shall do the following:
(1) Review the bills and request any medical records from the hospital that would aid its review. Upon receipt of such a request and any necessary patient authorization, the hospital shall promptly provide to the independent medical review organization all the patient’s medical records in the possession of the hospital, its agents, or its contracting providers relevant to the patient’s medical condition, the services being provided to the patient for the condition, and the services and care on the bill under review.
(2) Determine whether each charge was for a service that was actually provided to the patient and whether each service was medically necessary or appropriate based on the specific medical needs of the patient or the patient’s instructions, and any of the following:
(A) Peer-reviewed scientific and medical evidence regarding the effectiveness of the service.
(B) Nationally recognized professional standards.
(C) Expert opinion.
(D) Generally accepted standards of medical practice.
(3) Prepare a draft report setting forth its findings.
(4) Submit copies of the draft report to the patient and all other payers and the hospital or hospitals that submitted the bills, and provide the patient, other payers, and the hospitals 30 days to submit comments, arguments, and evidence.
(5) Consider any comments, arguments, and evidence submitted pursuant to paragraph (4) and make any appropriate modifications to its draft report.
(6) Deliver to the patient, all other payers, the hospitals, and the department a final report within 30 days of receiving any comments, arguments, or evidence submitted pursuant to paragraph (4).
(e) The draft and final reports prepared by the independent medical review organization shall include specific findings regarding the appropriateness of the hospital’s use of diagnostic codes, whether services indicated on the bills were actually provided to the patient, whether the services provided were medically necessary or appropriate, and whether and what adjustments should be made to the bills that would decrease the total billed charges on the bills.
(f) Upon receipt of the final report, the State Public Health Officer shall immediately adopt the findings of the independent medical review organization, and shall promptly issue a written decision to the patient, other payers, and the hospital that shall be binding on the hospital.
(g) Within 30 days of receiving a decision pursuant to subdivision (f) that identifies adjustments that would decrease the total billed charges on the hospital’s bills, a hospital shall adjust those charges in accordance with the decision and send a revised bill to the patient and other payers. If a patient or other payer has already paid for billed charges that, in accordance with the decision, should not have been billed, the hospital shall provide appropriate reimbursement within 30 days of receipt of the decision.
(h) A hospital that does not comply with subdivision (g) shall not seek or accept any payments for any charges that the department director has determined should be adjusted, and shall be subject to a civil penalty to be assessed by the department of one hundred dollars ($100) for each day the hospital does not send any revised bill or provide appropriate reimbursement, as required by subdivision (g).
(i) The reasonable cost of each independent review and the associated reasonable costs to the department of administering the independent medical review system established by this section shall be borne by the hospital whose bill is subject to the review pursuant to an assessment fee system established by the department director.