Today's Law As Amended


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AB-1588 Monitored Mortgage Workout Program. (2009-2010)



As Amends the Law Today


SECTION 1.

 Section 2923.5 of the Civil Code is amended to read:

2923.5.
 (a) (1) A mortgage servicer, mortgagee, trustee, beneficiary, or authorized agent shall not record a notice of default pursuant to Section 2924 until both of the following:
(A) (a)  Either (1)  A mortgagee, trustee, beneficiary, or authorized agent may not file a notice of default pursuant to Section 2924 until  30 days after initial contact is made as required by paragraph paragraphs  (2) and (3)  or 30 days after satisfying the due diligence requirements as described in subdivision (e). (g). 
(B) (2)  The (A)   mortgage servicer complies with paragraph (1) of subdivision (a) of Section 2924.18, if the borrower has provided a complete application as defined in subdivision (d) of Section 2924.18. A mortgagee, beneficiary, or authorized agent shall inform the borrower, via certified mail accompanying a notice of delinquency, that the borrower may request to participate in the Mediated Mortgage Workout Program under Article 1.7 (commencing with Section 2946) of this title. The notice shall include, in bold font, the telephone number, e-mail address, and Internet Web site for the administrator of the Mediated Mortgage Workout Program. 
(B) (i)  A borrower shall have 30 days from receipt of the notice to request participation in the Mediated Mortgage Workout Program.
(ii) If a borrower chooses to participate in the Mediated Mortgage Workout Program the requirements in paragraph (3) shall be deemed to be completed.
(2) (3)  A mortgage servicer  mortgagee, beneficiary, or authorized agent  shall contact the borrower in person or by telephone in order to assess the borrower’s financial situation and explore options for the borrower to avoid foreclosure. During the initial contact, the mortgage servicer  mortgagee, beneficiary, or authorized agent  shall advise the borrower that he or she has the right to request a subsequent meeting and, if requested, the mortgage servicer  mortgagee, beneficiary, or authorized agent  shall schedule the meeting to occur within 14 days. The assessment of the borrower’s financial situation and discussion of options may occur during the first contact, or at the subsequent meeting scheduled for that purpose. In either case, the borrower shall be provided the toll-free telephone number made available by the United States Department of Housing and Urban Development (HUD) to find a HUD-certified housing counseling agency. Any meeting may occur telephonically.
(b) A notice of default recorded filed  pursuant to Section 2924 shall include a declaration that the mortgage servicer  mortgagee, beneficiary, or authorized agent  has contacted the borrower, has tried with due diligence to contact the borrower as required by this section, or that no contact was required because the individual did not meet the definition of “borrower”  pursuant to subdivision (c) of Section 2920.5. (h). 
(c) If a mortgagee, trustee, beneficiary, or authorized agent had already filed the notice of default prior to the enactment of this section and did not subsequently file a notice of rescission, then the mortgagee, trustee, beneficiary, or authorized agent shall, as part of the notice of sale filed pursuant to Section 2924f, include a declaration that either:
(1) States that the borrower was contacted to assess the borrower’s financial situation and to explore options for the borrower to avoid foreclosure.
(2) Lists the efforts made, if any, to contact the borrower in the event no contact was made.
(c) (d)  A mortgage servicer’s  mortgagee’s, beneficiary’s, or authorized agent’s  loss mitigation personnel may participate by telephone during any contact required by this section.
(e) For purposes of this section, a “borrower” shall include a mortgagor or trustor.
(d) (f)  A borrower may designate, with consent given in writing, a HUD-certified housing counseling agency, attorney, or other advisor to discuss with the mortgage servicer,  mortgagee, beneficiary, or authorized agent,  on the borrower’s behalf, the borrower’s borrowers  financial situation and options for the borrower to avoid foreclosure. That contact made at the direction of the borrower shall satisfy the contact requirements of paragraph (2) of subdivision (a). Any loan modification or workout plan offered at the meeting by the mortgage servicer  mortgagee, beneficiary, or authorized agent  is subject to approval by the borrower.
(e) (g)  A notice of default may be recorded filed  pursuant to Section 2924 when a mortgage servicer  mortgagee, beneficiary, or authorized agent  has not contacted a borrower as required by paragraph (2) of subdivision (a) provided that the failure to contact the borrower occurred despite the due diligence of the mortgage servicer.  mortgagee, beneficiary, or authorized agent.  For purposes of this section, “due diligence” shall require and mean all of the following:
(1) A mortgage servicer  mortgagee, beneficiary, or authorized agent  shall first attempt to contact a borrower by sending a first-class letter that includes the toll-free telephone number made available by HUD to find a HUD-certified housing counseling agency.
(2) (A) After the letter has been sent, the mortgage servicer  mortgagee, beneficiary, or authorized agent  shall attempt to contact the borrower by telephone at least three times at different hours and on different days. Telephone calls shall be made to the primary telephone number on file.
(B) A mortgage servicer  mortgagee, beneficiary, or authorized agent  may attempt to contact a borrower using an automated system to dial borrowers, provided that, if the telephone call is answered, the call is connected to a live representative of the mortgage servicer. mortgagee, beneficiary, or authorized agent. 
(C) A mortgage servicer satisfies the telephone contact requirements of this paragraph:
(i) (C)  If  A mortgagee, beneficiary, or authorized agent satisfies the telephone contact requirements of this paragraph if  it determines, after attempting contact pursuant to this paragraph, that the borrower’s primary telephone number and secondary telephone number or numbers on file, if any, have been disconnected.
(ii) If the borrower or his or her authorized agent notifies the mortgage servicer in writing to cease further communication with the borrower. The cease communication notification shall explicitly pertain to the mortgage loan account to be effective. The cease communication notification shall be effective until the borrower or his or her authorized agent rescinds it in writing.
(3) If the borrower does not respond within two weeks after the telephone call requirements of paragraph (2) have been satisfied, the mortgage servicer  mortgagee, beneficiary, or authorized agent  shall then send a certified letter, with return receipt requested.
(4) The mortgage servicer  mortgagee, beneficiary, or authorized agent  shall provide a means for the borrower to contact it in a timely manner, including a toll-free telephone number that will provide access to a live representative during business hours.
(5) The mortgage servicer  mortgagee, beneficiary, or authorized agent  has posted a prominent link on the homepage of its Internet Web site, if any, to the following information:
(A) Options that may be available to borrowers who are unable to afford their mortgage payments and who wish to avoid foreclosure, and instructions to borrowers advising them on steps to take to explore those options.
(B) A list of financial documents borrowers should collect and be prepared to present to the mortgage servicer  mortgagee, beneficiary, or authorized agent  when discussing options for avoiding foreclosure.
(C) A toll-free telephone number for borrowers who wish to discuss options for avoiding foreclosure with their mortgage servicer. mortgagee, beneficiary, or authorized agent. 
(D) The toll-free telephone number made available by HUD to find a HUD-certified housing counseling agency.
(h) Subdivisions (a), (c), and (g) shall not apply if any of the following occurs:
(1) The borrower has surrendered the property as evidenced by either a letter confirming the surrender or delivery of the keys to the property to the mortgagee, trustee, beneficiary, or authorized agent.
(2) The borrower has contracted with an organization, person, or entity whose primary business is advising people who have decided to leave their homes on how to extend the foreclosure process and avoid their contractual obligations to mortgagees or beneficiaries.
(3) A case has been filed by the borrower under Chapter 7, 11, 12, or 13 of Title 11 of the United States Code and the bankruptcy court has not entered an order closing or dismissing the bankruptcy case, or granting relief from a stay of foreclosure.
(4) The borrower has completed participation in the Mediated Mortgage Workout Program and participation did not result in a mortgage loan modification, or other result mutually agreed to by the borrower and the mortgagee, trustee, beneficiary, or authorized agent.
(f) (i)  This section shall apply only to mortgages or deeds of trust described in Section 2924.15. recorded from January 1, 2003, to December 31, 2007, inclusive, that are secured by owner-occupied residential real property containing no more than four dwelling units. For purposes of this subdivision, “owner-occupied” means that the residence is the principal residence of the borrower as indicated to the lender in loan documents. 
(g) (j)  This section shall apply only to entities described in subdivision (b) of Section 2924.18. remain in effect only until January 1, 2013, and as of that date is repealed, unless a later enacted statute, that is enacted before January 1, 2013, deletes or extends that date. 

SEC. 2.

 Article 1.7 (commencing with Section 2946) is added to Chapter 2 of Title 14 of Part 4 of Division 3 of the Civil Code, to read:

Article  1.7 Monitored Mortgage Workout Program
Article  1.7 
2946.
 This article shall apply to loans secured by residential real property used as the primary residence of the borrower and for which a notice of default has been filed pursuant to Section 2924.
2946.1.
 (a) In addition to the information required to be included in a notice of default sent, pursuant to Section 2924, to a borrower of residential real property subject to this chapter, the notice shall also include all of the following:
(1) A separate notice, entitled “Opportunity to Meet Face to Face with Your Lender/Servicer and a Neutral Professional in a Mediated Mortgage Workout Program,” advising the borrower of his or her right to participate in a Mediated Mortgage Workout Program (MMW Program) to explore options for the borrower to avoid foreclosure. This notice and all of the documents required to be included with the notice of default shall be printed in large, bold font and shall be printed in English, Spanish, Chinese, Tagalog, and Korean. This separate notice shall be sent to the borrower and to all other persons that have an ownership interest in the residential real property. This notice shall be recorded along with the notice of default, in the office of the appropriate county recorder.
(2) This separate notice shall explain the requirements for participation in the MMW Program and shall advise the borrower of the procedures that are to be followed to make an election to participate in the program.
(3) This separate notice shall include the name, address, telephone number, facsimile number, and e-mail address of the mortgagee, trustee, beneficiary, or authorized agent, and the administrator of the MMW Program, as well as two or more local housing counseling agencies that are approved by the United States Department of Housing and Urban Development. The notice shall advise the borrower that loan counselors are prohibited from collecting an advance fee.
(b) Three copies of an election form, in a form as developed and approved by the administrator of the MMW Program, upon which the borrower may indicate his or her election to either participate in, or waive participation in, the MMW Program.
(c) Two separate envelopes, one addressed to the mortgagee, trustee, beneficiary, or authorized agent and one addressed to the administrator of the MMW Program, for use by the borrower to advise the mortgagee, trustee, beneficiary, or authorized agent and the administrator of the borrower’s election to participate in the MMW Program.
2946.2.
 For purposes of this article:
(a) “Administrator” means the administrator of the MMW Program.
(b) “Borrower” includes a mortgagor, trustor, or owner of the residential real estate property described in the notice of default sent pursuant to Section 2924.
(c) “Meaningful participation” includes all of the following,
(1) Attendance at all mediation sessions.
(2) Presentation of all required documents.
(3) The offering and acceptance of a loan modification or other mutually acceptable outcome between the mortgagee, trustee, beneficiary, or authorized agent and borrower when, based on the documentation, is in the best interest of the parties.
(d) “Residential real estate property” means residential real property consisting of one- to four-family dwelling units.
2946.3.
 (a) If the borrower elects to participate in the MMW Program, the borrower shall complete the election form and mail a copy of the election to the mortgagee, trustee, beneficiary, or authorized agent and to the administrator not later than 30 calendar days after receipt of the notice of default. The election form shall be sent by certified mail, return receipt requested.
(b) The administrator may allow for the election to participate in the MMW Program through an Internet Web site, e-mail form, or telephonic means. The administrator shall maintain a platform that responsibly records and gives the borrower a receipt of election to participate under recognizable standards for recording and storing critical electronic information.
(c) Once a borrower has elected to participate in the MMW Program, the timeliness set forth in Section 2924 shall be tolled and no further action may be taken to exercise the power of sale until the completion of the MMW Program, as evidenced by the mediator’s final report as described in Section 2946.12.
2946.4.
 (a) The administrator of the MMW Program shall be appointed by the Governor and confirmed by the Senate.
(b) The administrator shall have the authority to do the following in order to carry out this article:
(1) Implement rules and standards for choosing qualified mediators.
(2) Implement rules and standards for the removal of mediators for good cause.
(3) Develop standards for forms and reports, as may be required to implement the MMW Program.
(4) Require or design additional training for mediators to meet the goals of this article.
2946.5.
 (a) A mediator shall be compensated for his or her services at the hourly rate of one hundred fifty dollars ($150) and in an amount not to exceed seven hundred fifty dollars ($750), up to a maximum of two cases per day. The compensation shall initially be paid by the mortgagee, trustee, beneficiary, or authorized agent and, in the event that the mortgage loan is modified, the borrower shall reimburse the mortgagee, trustee, beneficiary, or authorized agent for one-half of the total compensation paid to the mediator. The borrower’s share of the mediator’s fees may be added to the principal balance of the loan if requested by the borrower. In the event that the parties’ efforts to modify the loan fail and the property is sold, the mortgagee, trustee, beneficiary, or authorized agent, alone, shall be responsible for the expense of the mediator’s fees.
(b) The administrator shall encourage the State Bar of California to allow mandatory continuing legal education program (MCLE) credits to those qualified mediators who are members of the California State Bar Association for completion of the training required to participate in this program.
2946.6.
 (a) Upon receipt of a borrower’s election to participate in the MMW Program the administrator shall select an individual from a list of qualified mediators to act as the mediator for the borrower and the mortgagee, trustee, beneficiary, or authorized agent. The mediator shall contact the parties within 15 days of his or her appointment to schedule the first session of the MMW Program.
(b) (1) The administrator shall notify the mortgagee, trustee, beneficiary, or authorized agent of the borrower’s election to participate in the MMW Program within 15 days of receipt of the borrower’s election to participate in the program. The mortgagee, trustee, beneficiary, or authorized agent shall deposit a fee of five hundred ($500) with the administrator within 10 days of the administrator’s notification of the borrower’s election. In the event that the mortgage loan is modified, as part of the modification plan, the borrower shall reimburse the mortgagee, trustee, beneficiary, or authorized agent two hundred fifty dollars ($250) as partial reimbursement of this fee according to the same terms as set forth in subdivision (a) of Section 2946.5. In the event that the parties’ efforts to modify the loan fail and the property is sold by the mortgagee, trustee, beneficiary, or authorized agent, the mortgagee, trustee, beneficiary or authorized agent, alone, shall be responsible for the program fee.
(2) Failure of the mortgagee, trustee, beneficiary, or authorized agent to deposit the fee within 10 days of the administrator’s notification of the borrower’s election to participate shall result in a stay of foreclosure proceedings and delay of MMW Program until such time as the fee is deposited with an additional penalty of one hundred dollars ($100) per day that the fee was not deposited past the deadline.
2946.7.
 Any borrower who elects to participate in the MMW Program, after a notice of default has been filed, shall establish an account, or use an existing account with an FDIC-insured bank or credit union for the deposit of 50 percent of the current mortgage payment in that account every month during participation in the MMW Program. The first monthly deposit shall be made before the first session of the MMW Program. If the borrower fails to substantially comply with these terms, the borrower’s election shall be deemed to be canceled and the MMW Program shall be deemed to be completed for purposes of subdivision (c) of Section 2946.3. Under no circumstances shall the mortgagee, trustee, beneficiary, or authorized agent have any right to or interest in the funds or funds that may accrue in the borrower’s account, which shall, at all times, remain the property of the borrower.
2946.8.
 A borrower who participates in the MMW Program shall not be required, as a condition of participation, or as a condition of acceptance of a modification to waive any rights and remedies that may otherwise be available.
2946.9.
 The borrower and mortgagee, trustee, beneficiary, or authorized agent shall engage in meaningful participation during the MMW Program.
2946.10.
 (a) The borrower shall bring all of the following documents to the first scheduled session of the MMW Program:
(1) Bank statements verifying the creation and maintenance of the account required by Section 2946.7.
(2) Tax returns filed for the prior tax year.
(3) Payroll or other income verification for the previous two months.
(b) The mortgagee, trustee, beneficiary, or authorized agent shall bring all of the following documents to the first scheduled session of the MMW Program:
(1) The applicable Pooling and Service Agreement, if any.
(2) The loan application, loan origination documents, appraisal, and payment history.
(3) The original note and assignments or certificate regarding a lost document.
(4) Documentary evidence of current ownership or chain of custody of the mortgage note.
(5) The net present value formula that the mortgagee, trustee, beneficiary, or authorized agent uses.
(c) Both borrower and mortgagee, trustee, beneficiary, or authorized agent shall attend the MMW Program sessions in person. In the event of exigent circumstances, the mediator may allow either party to be represented by a person with a power of attorney or other written authorization to represent and bind such party. In addition, each party may be represented by an attorney or housing counselor. However, no attorney, other representative, or loan counselor appearing on behalf of the borrower may receive an advance fee for any services rendered in connection with the MMW Program.
(d) No request for a continuance of a MMW Program session may be granted, except upon showing of extraordinary circumstances. A request shall be made to the presiding mediator detailing the extraordinary circumstances that require the continuance.
(e) The borrower and mortgagee, trustee, beneficiary, or authorized agent shall endeavor to agree on the terms of a reasonable loan modification that satisfies the FDIC net present value test or a comparable net present value test. The parties shall be guided by federal and other generally accepted loan modification methodologies which include any or all of the following features:
(1) An interest rate reduction for a fixed term of at least five years.
(2) An extension of the mortgage term, not to exceed 40 years from the original date of the loan.
(3) Deferral of a portion of the principal amount of the unpaid principal balance until maturity of the loan.
(4) Reduction of the principal balance.
(5) Compliance with a federally mandated loan modification program.
(6) Other alternatives that may reduce the borrower’s monthly payment to 31 percent or less of their debt-to-income ratio and that are designed to meet long-term sustainability for the borrower.
(7) Nothing in this section shall be construed to prevent a creditor from offering or accepting alternatives in writing to foreclosure, such as a short sale or deed-in-lieu of foreclosure, but only if the borrower requests these alternatives, rejects a loan modification offered pursuant to this section, or does not qualify for a loan modification pursuant to this section.
(f) If a borrower has failed to meaningfully participate in the MMW Program the MMW Program shall be deemed to be completed for purposes of subdivision (c) of Section 2946.3. If the borrower cures the noncompliance to the satisfaction of the mediator within 10 days of notice of failure to comply the mediator shall rescind suspension of the mediation sessions and continue with MMW Program.
(g) If a mortgagee, trustee, beneficiary, or authorized agent fails to meaningfully participate in the MMW Program, the MMW Program shall be suspended. During the suspension of the program for failure to meaningfully participate, the mortgagee, trustee, beneficiary, or authorized agent may not pursue further foreclosure actions until the time that the mortgagee, trustee, beneficiary, or authorized agent cures the noncompliance.
2946.11.
 The mediator shall use reasonable efforts to ensure that each MMW Program is completed within 60 calendar days of the mediator’s appointment.
2946.12.
 (a) The mediator’s final report shall describe the basic terms of the loan at issue, including the principal balance and arrearages. The final report shall state whether the borrower was offered a loan modification meeting the conditions of subdivision (e) of Section 2946.10, or any other mutually acceptable resolution.
(b) The final report shall be sent by first-class mail or via electronic means to the borrower, mortgagee, trustee, beneficiary, or authorized agent, and the administrator and shall include a statement that the MMW Program has been completed.
2946.13.
 (a) The administrator shall report quarterly to the Legislature regarding the performance of the MMW Program, that shall include the following information:
(1) The number of homeowners who attend mediation prior to notice of default.
(2) The number of homeowners who attend mediation after receiving a notice of default.
(3) The number of mediations suspended because of lack of meaningful participation by the borrower.
(4) The number of mediations suspended because of lack of meaningful participation on the part of mortgagee, trustee, beneficiary, or authorized agents.
(5) The number of mediations that result in a loan modification.
(6) The number of mediations that result in a solution other than a loan modification.
(b) The servicers participating in the MMW Program shall post public data reports on a quarterly basis on their Internet Web sites detailing the following:
(1) The number of borrower’s loans that have been modified through the MMW Program and the type of modification.
(2) The final disposition of borrowers’ loans that were in the MMW Program but not modified.
(3) The final disposition of borrowers’ loans that did not participate in the MMW Program.
(4) Projections of loans eligible for federal loan modification programs.
(5) Information regarding loans in a portfolio or serviced for others categorized by product type, for example prime, subprime, and nontraditional, for the following:
(A) The type of loans in portfolio serviced by others, delineated by prime, subprime, and nontraditional.
(B) The loans in a portfolio or serviced by others that are securitized.
(C) The number of home retention actions.
(D) Re-Default Rates for portfolio loans and loans serviced for others.
(E) The default rates for portfolio loans and loans serviced for others.
(F) The default rates of loans modified in 2008 by changes in payment.
(G) Newly initiated home retention actions compared with foreclosure actions.
(H) Completed foreclosures and other home forfeiture actions.
(I) The overall portfolio performance by percentage.
(J) The performance of government-guaranteed loans, by percentage.
(K) The performance of GSE loans, by percentage.
(L) Seriously delinquent mortgages, by percentage.
(M) HAMP Actions by investor and risk category.
(N) Changes in loan terms made by modifications made during 2009.
(O) Changes in monthly principal and interest payments owing to modification, by the number of modifications.
(P) The number of modified loans, 30 or more days delinquent.
(Q) The number of modified loans, 60 or more days delinquent.
(R) The number of modified loans, 90 or more days delinquent.
2946.14.
 A mortgagee, trustee, beneficiary, or authorized agent shall not report negative credit information about a consumer who has received a loan modification to a credit reporting agency if the consumer has successfully participated in the MMW Program and has achieved a mortgage loan modification.
2946.15.
 A consumer shall not be responsible for fees, late payment charges, or other monetary penalties during the time when the MMW Program or final report is pending.
SEC. 3.
 This act is an urgency statute necessary for the immediate preservation of the public peace, health, or safety within the meaning of Article IV of the Constitution and shall go into immediate effect. The facts constituting the necessity are:
In order to stabilize and protect state and local economies and the housing market at the earliest possible time, it is necessary for this act to take effect immediately.