SECTION Section 1.
The Legislature finds and declares all of the following:(a) Commercial mobile radio Mobile telephony service subscribers may currently be unable to monitor their call time minutes minutes, including roaming usage and charges, and, as a result, they face higher rates because they unknowingly exceed the number of minutes included under their plans.
(b) Commercial mobile radio Mobile telephony service subscribers need reasonably accurate information relative to their current service usage in order to enable them to better utilize their particular calling plans.
(c) Providing commercial mobile radio telephony service subscribers with a reasonable estimate that includes a differentiation between the types of usage covered by their plans, such as “peak” versus “free” minutes, will enable subscribers to make informed decisions about their commercial mobile radio telephony service.
(d) The Legislature intends to require the provision of reasonably available usage information by commercial mobile radio telephony service providers by January 1, 2004.
(e) Technology exists to provide commercial mobile radio telephony service subscribers with reasonably accurate information relative to their current service usage, and including roaming usage and charges, and this type of information can be obtained through a variety of sources, including, but not limited to, cellular telephone providers, Internet Web sites, and traditional telephone customer service providers, such as 1-800 telephone numbers.
(f) The Legislature intends that reasonably available, current usage information be provided to all commercial mobile radio telephony service subscribers, taking into consideration technical limitations that may affect reporting to a consumer, including, but not limited to, limitations on reporting “roaming” minutes incurred when a commercial mobile radio telephony service subscriber is outside his or her plan coverage area.