5806.
The State Department of Mental Health shall establish service standards that assure that members of the target population are identified, and services provided to assist them to live independently, work, and reach their potential as productive citizens. These standards include but are not limited to:(a) A service planning process that is target population based and includes the following:
(1) Determination of the numbers of clients to be served and the programs and services that will be provided to meet their needs. The local director of mental health shall consult with the mental health board, contract agencies, family, client, ethnic and citizen constituency groups as determined by the director.
(2) Plans for services including outreach, services design, and evaluation strategies shall consider cultural, linguistic, gender, age, and special needs of minorities in the target populations. Provision shall be made for staff with the cultural background and linguistic skills necessary to remove barriers to mental health services due to limited English speaking ability and cultural differences.
(3) Provisions for services to meet the needs of target population clients who are physically disabled.
(4) Provision for services to meet the special needs of older adults.
(5) Provision for family support and consultation services, parenting support and consultation services, and peer support or self-help group support, where appropriate.
(b) Each client shall have either a clearly designated mental health case manager or a multidisciplinary treatment team who is responsible for providing or assuring needed services. Responsibilities include complete assessment of the client’s needs, development of the client’s personal services plan, linkage with all appropriate community services, monitoring of the quality and followthrough of services, and necessary advocacy to ensure each client receives those services which are agreed to in the personal services plan. Each client shall participate in the development of his or her personal services plan, and responsible staff shall consult with the designated conservator and, with the consent of the client, consult with the family and other significant persons as appropriate.
(c) The individual personal services plan shall assure that members of the target population involved in the system of care receive services which are designed to:
(1) Reduce the disabling symptoms of mental illness.
(2) Live in the most normal housing feasible in the local community.
(3) Have an adequate income and an appropriate level of work or vocational training.
(4) Are in good health.
(5) Have a support system, with friendships and participation in community activities.
(6) Have freedom from dangerous, addictive substances.
(7) Maintain socially responsible behavior.
(8) Obtain an appropriate level of education and learning.
(9) Receive culturally appropriate services.
(10) Receive gender and age appropriate services.