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AB-846 Customer loyalty programs.(2019-2020)

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Date Published: 04/12/2019 09:00 PM
AB846:v97#DOCUMENT

Amended  IN  Assembly  April 12, 2019
Amended  IN  Assembly  March 25, 2019

CALIFORNIA LEGISLATURE— 2019–2020 REGULAR SESSION

Assembly Bill No. 846


Introduced by Assembly Members Burke, Low, and Mullin
(Coauthors: Assembly Members Aguiar-Curry, Bonta, Fong, and Blanca Rubio)
(Coauthors: Senators Morrell and Portantino)

February 20, 2019


An act to amend Section 1798.125 of the Civil Code, relating to consumer privacy.


LEGISLATIVE COUNSEL'S DIGEST


AB 846, as amended, Burke. Customer loyalty programs.
Existiusiness to enter into a financial incentive program only if the consumer affirmatively consents, subject to revocation at any time by the consumer, to the material terms of the incentive program, and the act requires a business that offers a financial incentive to a consumer to notify the consumer of the financial incentive, as specified.
The act further prohibits a business from using a financial incentive practice that is unjust, unreasonable, coercive, or usurious in nature.
This bill would, instead, prohibit a business from discriminating against the consumer consumer, by charging higher prices or providing a lower level of goods or services, for exercising any of the consumer’s rights under the act, except if the differential treatment is reasonably related to value provided to the business by the consumer’s data. data, is in connection with a consumer’s voluntary participation in a loyalty, rewards, premium features, discount, or club card program, as defined, or is in connection with a specific good or service whose functionality is reasonably related to the collection, use, or sale of the consumer’s data.

The bill would prohibit a business from using an incentive practice that is coercive or usurious in nature and would specify that a consumer is authorized to enter into an incentive program only if the consumer gives prior consent, which the consumer may revoke at any time.

The bill would also strike an inconsistent cross-reference. cross-reference as well as the consent and notification provisions related to a financial incentive program, as described above. The bill would also eliminate the prohibition against a business using a financial incentive practice that is unjust, unreasonable, coercive, or usurious in nature.
Vote: MAJORITY   Appropriation: NO   Fiscal Committee: YES   Local Program: NO  

The people of the State of California do enact as follows:


SECTION 1.

 Section 1798.125 of the Civil Code is amended to read:

1798.125.
 (a) (1) A business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title, including, but not limited to, by:
(A) Denying goods or services to the consumer.
(B) Charging different higher prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
(C) Providing a different lower level or quality of goods or services to the consumer.
(D) Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
(2) Nothing in this subdivision prohibits a business from charging a consumer offering a different price or rate, or from providing a different level price, rate, level, or quality of goods or services to the a consumer, including offering its goods or services for no fee, if that difference is reasonably related to the value provided to the consumer by the consumer’s data. any of the following are true:

(b)(1)A business may offer financial incentives, including payments to consumers as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. A business may also offer a different price, rate, level, or quality of goods or services to the consumer if that price or difference is directly related to the value provided to the consumer by the consumer’s data.

(2)A business that offers any financial incentives pursuant to subdivision (a), shall notify consumers of the financial incentives pursuant to Section 1798.135.

(3)A business may enter a consumer into a financial incentive program only if the consumer gives the business prior opt-in consent pursuant to Section 1798.135 which clearly describes the material terms of the financial incentive program, and which may be revoked by the consumer at any time.

(4)A business shall not use financial incentive practices that are unjust, unreasonable, coercive, or usurious in nature.

(A) The offering is in connection with a consumer’s voluntary participation in a loyalty, rewards, premium features, discount, or club card program.
(B) That difference is reasonably related to the value provided by the consumer’s data.
(C) The offering is for a specific good or service whose functionality is reasonably related to the collection, use, or sale of the consumer’s data.
(b) As used in this section, “loyalty, rewards, premium features, discount, or club card program” includes an offering to one or more consumers of lower prices or rates for goods or services or a higher level or quality of goods or services, including through the use of discounts or other benefits, or a program through which consumers earn points, rewards, credits, incentives, gift cards, or certificates, coupons, or access to sales or discounts on a priority or exclusive basis.

SECTION 1.Section 1798.125 of the Civil Code is amended to read:
1798.125.

(a)(1)A business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title, including, but not limited to, by:

(A)Denying goods or services to the consumer.

(B)Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

(C)Providing a different level or quality of goods or services to the consumer.

(D)Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.

(2)Nothing in this subdivision prohibits a business from either of the following:

(A)Offering a different price, rate, level, or quality of goods or services to the consumer, including offering goods or services for no fee, if that difference is reasonably related to the value provided to the business by the consumer’s data.

(B)Offering a specific good or service the functionality of which is reasonably related to the collection, use, or sale of the consumer’s data.

(b)(1)Notwithstanding subdivision (a), a business may offer incentives, including, but not limited to, gift cards or certificates, discounts, payments to consumers, or other benefits associated with a loyalty or rewards program, as compensation for the collection, the sale, or the retention of personal information.

(2)A consumer may enter into an incentive program only if the consumer gives the business prior opt-in consent. The business shall provide notice that clearly describes the material terms of the incentive program. The consumer may revoke the consumer’s consent at any time.

(3)A business may enter a consumer into an incentive program only if the consumer gives the business prior opt-in consent that clearly describes the material terms of the financial incentive program and that may be revoked by the consumer at any time.

(4)A business shall not use incentive practices that are coercive or usurious in nature.