SECTION 1.
The Legislature finds and declares the following:(a) In 2015, the Legislature directed the Emergency Medical Services Authority (EMSA) to develop a methodology to measure and report ambulance patient offload time.
(b) Ambulance patient offload time is the interval between the arrival via ambulance of a patient at an emergency department and the time the patient is transferred to an emergency department gurney, bed, chair, or other acceptable location and the emergency department assumes responsibility for the care of the patient.
(c) Patients who are experiencing an emergency and are transported to the hospital must get rapid, efficient transfer and attention at an emergency care facility. Ensuring immediate transfer of patient care at emergency rooms will not only benefit the patient under direct care, but also ensure that emergency medical services (EMS) professionals can reenter the field to help others in need.
(d) Significant delays in ambulance patient offload time unacceptably prevent a patient from receiving appropriate and immediate care, and pose a public safety risk by having fewer qualified EMS personnel available to respond to other emergencies.
(e) Chapter 379 of the Statutes of 2015 required the EMSA to create a common definition of ambulance patient offload time and charged the EMSA
with establishing a standard way of measuring the problem across the state, while allowing for the collection of data needed to measure ambulance patient offload time and address issues.
(f) While the EMSA has established the methodology, reporting by local EMS agencies has been intermittent. Some local EMS agencies reported ambulance patient offload time quarterly during 2017, some local EMS agencies reported incomplete data, and more than a dozen local EMS agencies have not reported any data.
(g) Chapter 377 of the Statutes of 2015 directs EMS providers to utilize an electronic patient care record system to track patient care records and to submit that data to local EMS agencies. An electronic system allows for better data collection, better data sharing between agencies, and
better coordination between the EMS system and emergency departments.
(h) Electronic patient care records include data tracking for each emergency response call that includes transferring a patient to an emergency department. Currently, electronic patient care record data is not shared consistently or completely with EMSA.
(i) It is imperative that local EMS agencies report this data to EMSA to inform EMSA and EMS system stakeholders in considering or adopting reasonable policy solutions to reduce or eliminate
ambulance patient offload time.