Today's Law As Amended

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SB-208 Consumer Call Protection Act of 2019.(2019-2020)



SECTION 1.
 The Legislature finds and declares all of the following:
(a) It is the policy of the state to encourage the fair treatment of telecommunications consumers and provide a process for the equitable resolution of service problems.
(b) Consumers have experienced a rise in deceptive calls initiated by automatic dialing-announcing devices, commonly termed robocalls, aimed at defrauding telecommunications customers. According to the Federal Trade Commission, fraud generates the greatest number of consumer complaints on an annual basis, and 70 percent of these scams start with a telephone call.
(c) The rise of these deceptive practices has negatively impacted Californians’ telecommunications services and additional action is needed to identify those engaging in deceptive robocalls and protect Californians, especially vulnerable populations, from imposters using telecommunications to defraud consumers.

SEC. 2.

 Section 2893.5 is added to the Public Utilities Code, to read:

2893.5.
 (a) This section shall be known, and may be cited, as the Consumer Call Protection Act of 2019.
(b) On or before July 1, 2020, each telecommunications service provider shall implement Secure Telephony Identity Revisited (STIR) and Secure Handling of Asserted information using toKENs (SHAKEN) protocols or similar standards to verify and authenticate caller identification for calls carried over an internet protocol network.
(c) (1) Pursuant to the authority granted to states in Section 227 of Title 47 of the United States Code, the commission and the Attorney General may take all appropriate actions to enforce that section and any regulation promulgated under that section.
(2) The commission may work with the Attorney General for the purposes of the enforcement of Section 227 of Title 47 of the United States Code.
SEC. 3.
 (a) Nothing in this act requires a telecommunications service provider to employ call blocking.
(b) Nothing in this act limits any right otherwise permitted by law.